State Farm® Insurance Agent Lance Atwood
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lori Goddard
October 6, 2025
5
out of
5
rating by Lori Goddard
"Travers was super friendly informative and quick to switch with!"
We responded:
"Thank you, Lori! I'm happy to hear that Travers provided you with friendly and informative service. We appreciate your feedback and are here to help with any of your insurance needs. Let us know if there's anything else we can assist you with!"
arapplean1
October 6, 2025
5
out of
5
rating by arapplean1
"Lance and team are amazing!! We’ve used them for years through all the vehicles, boat, 3 homes and a couple of rentals! We are lifers!"
We responded:
"Thank you! We're glad you had a good experience with the team. Your loyalty is appreciated, and we're glad to support your insurance needs. Let us know if we can assist you further!"
Preston Pena
October 6, 2025
5
out of
5
rating by Preston Pena
"The team at Lance Atwood is fantastic! I recently worked with Danielle Zulewski to find a new policy and she made the whole process incredibly easy and stress-free. I highly recommend them!"
We responded:
"Thank you, Preston! I'm happy to hear that Danielle made your experience with us easy and stress-free. We appreciate your recommendation and are here to assist with any other insurance needs. Let us know if there's anything else we can do for you!"
Sacora Burgin
October 5, 2025
5
out of
5
rating by Sacora Burgin
"My agent Shane, with Lance Atwood State Farm was very personable and knowledgeable. With being a young driver that’s in the Navy I was informed of their plans for car insurance and was given different options to get the best deal. Shane also explained the Universal Life policies in a way that was very easy to understand. If and when you call State Farm I strongly advise others to request Shane for any of your future questions/needs."
We responded:
"Thank you, Sacora! I'm happy to hear that Shane was able to provide you with clear and helpful information. It's great to know that you felt well-informed about your options. We appreciate your recommendation and are always here to assist with any questions or needs you may have. Thanks for choosing us!"
Eric Wagner
October 3, 2025
5
out of
5
rating by Eric Wagner
"An update to my last review. It’s been 5 months and Shane is still taking care of my account and follow up if I need anything. We just saved another bit of money on my account too. He never stops trying to help in any way."
We responded:
"Thank you, Eric! I'm happy to hear that Shane continues to provide excellent service and support for your account. It's wonderful that you've been able to save more money as well. If there's anything else you need, feel free to reach out anytime!"
Kim Allgood
October 2, 2025
5
out of
5
rating by Kim Allgood
"Lance and his team go above and beyond to make sure that our policy needs are exceeded! Phone calls, emails, quotes and claims are always handled promptly and with complete professionalism. Highly recommend!"
We responded:
"Thank you, Kim! I'm happy to know that Lance and the team have been able to exceed your expectations with our service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Angel Olsen
October 1, 2025
5
out of
5
rating by Angel Olsen
"As a younger driver, my agent, Shane has helped me understand, coverages, and maintain a monthly payment that works for me! I know that I’m in good hands with StateFarm. I highly recommend."
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to hear that Shane has been able to assist you with your coverage and monthly payments. It's great to know you feel confident with us. If you have any questions or need further assistance, feel free to reach out anytime!"
Fernando Pereira
September 30, 2025
5
out of
5
rating by Fernando Pereira
"I had a great experience working with Shane Olsen. He was very responsive, provided quick turnarounds on quotes, and was always easy to reach by phone to answer any questions I had. His professionalism and efficiency made the process smooth and stress-free. Highly recommend!"
We responded:
"Thank you, Fernando! I'm happy to hear about your positive experience with Shane. His dedication to providing responsive and efficient service is something we truly value. If you need anything else, feel free to reach out!"
autumn olsen
September 30, 2025
5
out of
5
rating by autumn olsen
"My agent Shane has provided great service and has been super helpful from the start. As a young driver, I’ve learned a lot from him about auto coverages and even got a better understanding of Universal Life policies. He took the time to explain everything in a way that actually made sense. Shane was always friendly and incredibly patient with my questions. I definitely feel more confident now thanks to his guidance."
We responded:
"Hello, Autumn! Thanks so much for sharing that Shane has been such a supportive resource for you. It’s great to hear he not only helped you with your auto coverage but also gave you clarity around Universal Life Insurance policies. Taking the time to explain things in a way that makes sense is exactly the experience we want for our customers, and we’re glad you found his approach helpful. Knowing that you feel more confident after working with him means a lot to us. "
Nathan Lund
September 30, 2025
1
out of
5
rating by Nathan Lund
"0/10. LA and his office care about 2 things, his google reviews and new clients for more income. My previous google review is the only thing that got them to respond. Once you're on the hook and paying they couldn't care less. If you want something as simple as an auto quote, which should take 5 minutes, it will generally take you about three days and 2-3 hours of your time. He did email reference in my review, but NO apology for all the time wasted and then denied that they ever received a message from me. If his office person received my message through their portal on Saturday, they certainly received the one on thursday about the quote. And their voicemail doesn't even work. I don't have any idea what their extensions are (I never bother them) so when you try to leave a general voicemail, it says no operator available and promptly hangs up on you. ZERO customer service and the State Farm automation, when you try to actually contact the company, is equally as useless."
We responded:
"Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced. Our office hours are 8:30 a.m. to 5:00 p.m., Monday through Friday, and we have found that most of your calls have come after hours or on weekends, when calls are routed to our call center. We want to assure you that we take all messages seriously. When we were back on the office on Monday morning, we promptly returned your calls and emails. We understand that our voicemail system may not have met your expectations, and we are actively working to improve this. Providing timely and attentive service is important to us, and we are committed to addressing your concerns. Please feel free to contact us during our regular business hours, and we will do our best to assist you promptly. Thank you again for your feedback. "
Diane Jackson
September 29, 2025
5
out of
5
rating by Diane Jackson
"I shopped around for insurance and kept getting overpriced quotes with less coverage. Then I found Shane Olsen at State Farm. He was patient, answered all my questions, and set me up with excellent policies for far less than I’ve paid in years. Highly recommend Shane!"
We responded:
"Thank you, Diane! I'm happy to hear that Shane was able to assist you with finding the right coverage at a great price. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Denise Bellini
September 3, 2025
5
out of
5
rating by Denise Bellini
"Travers from State Farm is fantastic. He succeeded in getting me a lower price for both my auto and home owners policy's. Thank you Travers."
We responded:
"Thank you, Denise! I'm happy to hear that Travers was able to assist you with your policies. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Eva Hopkins
August 20, 2025
5
out of
5
rating by Eva Hopkins
"Although I am certain the rest of the State Farm team at Lance Atwood's office are amazing, this review is to highlight a superstar in my eyes. Kaitlyn Johnson is dedicated to offering sincere, prompt and thorough responses every time I contact her. She provides caring and supportive customer service and in my opinion, that is next level excellence!"
We responded:
"Thank you, Eva! I'm so happy to hear about your positive experience with Kaitlyn. Her dedication to providing exceptional service is truly valued, and I'm glad she has made such a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Juan Pabon
August 18, 2025
5
out of
5
rating by Juan Pabon
"Great customer service!"
We responded:
"Thank you, Juan! I'm happy you appreciated our customer service. If there's anything else we can assist you with, feel free to reach out. We’re here to help!"
Elaine DeIorio McClain
August 15, 2025
5
out of
5
rating by Elaine DeIorio McClain
"Always have had good experiences with Lance Atwood's office! I've worked directly with Tricia and always recommend her to my renters for help with rental insurance. She's knowledgeable and (best of all) really quick to get back with us, so the process runs smoothly. My last renter even asked to have Tricia help with her new policy when she moved from our rental and purchased a home of her own."
We responded:
"Thank you, Elaine, for your wonderful feedback! I'm glad to hear that Tricia has been so helpful and efficient in assisting you. We appreciate your recommendations and are here to help with any insurance needs. Let us know if there's anything else we can do for you!"
Dean Jamsheedy
August 15, 2025
5
out of
5
rating by Dean Jamsheedy
"I have a few polices through Bella who works at this location. She’s always been very thorough in addressing my needs and keeping it within budget. Picks up the phone every time I call and is ready to assist. Would highly recommend this agency and Bella!"
We responded:
"Thank you, Dean! I'm happy to hear that Bella has been thorough and attentive to your needs. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Susan Gummerson
August 15, 2025
5
out of
5
rating by Susan Gummerson
"Thank you Ms Deorio for your quick response to my quote request. I had all but given up on finding reasonable rates for our many vehicles and drivers. You took on the challenge and I am pleased to say I am saving $85 dollars a month now. State Farm is who I recommend any time someone asks. Thanks again Ms. Diorio. It was a pleasure working with you."
We responded:
"Thank you, Susan! I'm happy to hear that Tricia was able to assist you in finding a solution that works for your needs. It's wonderful to know you're saving money each month. We appreciate your recommendation and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Lloyd Hunt
August 15, 2025
5
out of
5
rating by Lloyd Hunt
"Patricia DeIorio is a phenomenal agent. I previously worked with her and she is a Rock Star. She is a dedicated and professional individual."
We responded:
"Thank you for your review, Lloyd! I'm delighted to hear about your positive experience with Patricia. She truly is dedicated and professional, and we're lucky to have her on our team. If there's anything else we can assist you with, feel free to reach out!"
John DeIorio
August 15, 2025
5
out of
5
rating by John DeIorio
"Tricia was extremely knowledgeable and helpful. She got me a multi policy discount by bundling home, auto, as well as personal injury. She is a true asset to state farm and her individual office."
We responded:
"Thank you for your review, John! I'm happy to hear that Tricia was able to assist you with your insurance needs and secure a multi-policy discount. She truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out!"
L. Jenk (LJ)
August 15, 2025
5
out of
5
rating by L. Jenk (LJ)
"The Atwood office is easy to work with, proactive and straightforward. I usually try and work with Tricia, she always answers all my questions and actually ended up saving me money on my auto insurance by telling me about life and health insurance I qualified for that got me a bundle discount. As good an experience as you can have with something like insurance."
WGV
August 15, 2025
5
out of
5
rating by WGV
"I had an excellent experience working with Danielle at Lance Atwood State Farm! The team was incredibly helpful and took the time to explain everything clearly and patiently. They made a complex process easy to understand and ensured I felt confident about my decisions. Their professionalism and genuine care made all the difference. I highly recommend Lance Atwood State Farm to anyone looking for reliable and friendly insurance support!"
We responded:
"Thank you, WGV, for sharing your wonderful experience! I'm glad Danielle and the team were able to make the process smooth and understandable for you. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need anything else, feel free to reach out!"
River Guthrie
August 15, 2025
5
out of
5
rating by River Guthrie
"Bella has been extremely helpful in navigating our insurance needs. Highly recommended working with her for all your auto/home/and life insurance."
We responded:
"River, thank you for your fantastic review! I'm delighted to hear that Bella was able to assist you with your insurance needs. We appreciate your recommendation and are always here to help with any future insurance questions or needs. Let us know if there's anything else we can do for you!"
Erika Gherardi
August 15, 2025
5
out of
5
rating by Erika Gherardi
"Bella was so helpful when getting my new policy. If I ever have friends looking for new auto insurance I send them her way. Very professional young lady. Her mom raised her right."
We responded:
"Thank you, Erika! I'm glad to hear that Bella provided such excellent assistance with your new policy. It's wonderful to know you would recommend her to your friends. We appreciate your support and are here for any future insurance needs you may have!"
Reese Kober
August 15, 2025
5
out of
5
rating by Reese Kober
"Bella may be my sister, so you can trust when I say this. She’s a great agent, always helpful and provides all the necessary information for you to make the best decision."
We responded:
"Thank you, Reese! I'm glad to hear that Bella has been so helpful and informative. It's wonderful to know that she’s making a positive impact. If there's anything else we can assist you with, feel free to reach out!"
Andy Van Epps
July 24, 2025
5
out of
5
rating by Andy Van Epps
"Great Team, thank you for all you do for us."
We responded:
"Thank you, Andy! I'm happy to know our team has been able to support you effectively. Your appreciation means a lot to us. Let us know if there's anything else we can assist you with!"