State Farm® Insurance Agent Lance Atwood
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dan
January 6, 2025
"I've been looking into different options as far as cars go to bring down my insurance and Jenny has been on the ball with getting me unlimited quotes. Not only that, she is always available to answer my questions and by doing so she is help me save some money."
"Thank you, Dan, for sharing your experience with us! I'm glad to hear that Jenny has been so helpful in providing you with unlimited quotes and answering all your questions. It's wonderful to know that her efforts are helping you save money. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
Tara DeSantis
December 20, 2024
"Kristin Pabon was so helpful! When calling to switch to new car insurance she made it quick and easy process. Had to update other information as well she was quick, kind and a pleasure to work with. She also helped explain the different health and life insurance policy options."
"Thank you, Tara, for sharing your experience! I'm glad to hear Kristin made the process of switching insurance smooth and efficient for you. It's wonderful that she could assist with updating your information and explaining the various options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Megan Gallo
December 20, 2024
"Kristin Pabon was a huge help in putting together a health policy for my family. She was extremely knowledgeable and answered all my questions about coverage, explained the cost and how the policy worked. Kristin provided excellent customer service with a quick turnaround time on the policy. I would highly recommend reaching out to Kristin for any insurance needs."
"Thank you, Megan, for sharing your experience! I'm glad to hear that Kristin was able to assist you so effectively. Her knowledge and dedication to providing excellent customer service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Reed Burchette
December 20, 2024
"Shane on Lance's team is fantastic! He made navigating my home insurance options simple and stress-free, ensuring I got the best coverage for my needs. Their responsiveness and attention to detail are unmatched. Highly recommend for anyone seeking reliable and trustworthy service!"
"Thank you, Reed, for your wonderful feedback! I'm glad to hear that Shane made your experience with insurance options simple and stress-free. Our team's responsiveness and attention to detail are priorities, and it's great to know they made a difference for you. If you need any further assistance or have questions, feel free to reach out anytime."
Josh Ambrose
December 20, 2024
"Auto insurance is expensive right now, especially in Florida. Shane was able to Provide the best rates from everyone I shopped around with."
"Thank you, Josh, for sharing your experience! I'm glad Shane could assist you in finding the best rates, especially given the current challenges in Florida. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Dylan Thomas
December 20, 2024
"Shane is an excellent guy and he makes us feel important every time we chat!"
"Thank you, Dylan, for sharing your experience! I'm glad to hear that Shane makes you feel valued during your interactions. We appreciate your feedback and are here to assist with any future needs or questions."
Ian Plott
December 20, 2024
"Great service, a man named Jack answered my call and resolved my issue quickly. Very polite and helpful."
"Thank you, Ian, for sharing your experience! I'm glad to hear that Jack was able to assist you efficiently and courteously. Our team is dedicated to providing excellent service, and it's wonderful to know Jack made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
Geraint Shaw
December 19, 2024
"I spoke with Jack McLaughlin earlier today about health policies, he was very informative. Will be purchasing soon."
"Thank you, Geraint, for sharing your experience! I'm glad to hear that Jack provided you with the information you needed about our policies. We're here to assist you whenever you're ready to make your purchase. If you have any more questions or need further assistance, feel free to reach out!"
Austin Preik
December 19, 2024
"Shane and the team saved us almost $2,000 for the same coverage with our previous company auto insurance. Shane Olsen took the time to listen to our needs and ran options saving us a ton."
"Thank you, Austin, for sharing your experience! I'm so glad to hear that Shane and the team were able to save you money while maintaining the same coverage. Shane's dedication to understanding your needs and exploring options truly makes a difference. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Ryan Berkman
December 19, 2024
"My grandmother asked me to leave this review. She wanted me to say “I had a wonderful experience with a kind young man. His name was Jack and he made the whole process a lot easier for me. I am not great with technology but he did not hesitate to help”."
"Thank you, Ryan, for sharing your grandmother's experience with us! We're delighted to hear that Jack was able to assist her and make the process smoother. It's wonderful to know that his kindness and support made a difference. If there's anything else we can do for your grandmother or yourself, please feel free to reach out!"
Heather Denmark
December 19, 2024
"Shane Oslen is my go-to for auto, home & business insurance. He is amazing to work with and will go above and beyond for his customers. A+++++"
"Thank you so much, Heather, for your wonderful feedback! I'm delighted to hear that Shane has been such a valuable resource for your insurance needs. His dedication to going above and beyond truly makes a difference. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
Bill
December 19, 2024
"Great service!! Thanks!!"
"Thank you, Bill! I'm glad to know you had a great experience with our service. We appreciate your feedback and are here to help with any future needs or questions you might have."
Blake Evans
December 19, 2024
"Had an excellent experience with this agency, especially with Jack McLaughlin who demonstrated patience and respect throughout our phone call. Five stars!"
"Thank you, Blake, for sharing your positive experience! I'm glad to hear that Jack provided you with the patience and respect you deserve. We appreciate your five-star rating and are here for any future needs or questions you might have. Feel free to reach out anytime!"
Tina McLaughlin
December 19, 2024
"I spoke with Jack Mclaughlin and was so pleased with my service. He explained the details of the life insurance policy and he was a pleasure to work with."
"Thank you, Tina, for sharing your experience! I'm glad to hear that Jack provided such excellent service and made the details of the insurance policy clear for you. It's wonderful to know he was a pleasure to work with. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
LukeRP
November 8, 2024
"Shane helped with auto insurance. Was helpful and responsive. Would work with him again."
"Luke, thank you for your wonderful review! I'm glad to hear that Shane was helpful and responsive with your auto insurance needs. We appreciate your trust and look forward to assisting you again in the future. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Logan Choate
November 7, 2024
"Shane and Lance were great at explaining my life insurance policy from start to end very clear. They made the process of setting it up extremely easy. Would Highly recommend anyone looking for any type of insurance to look no further than these gentleman right here!"
"Logan, thank you for your fantastic review! I'm glad Shane and our office could provide clear explanations and make setting up your life insurance policy easy. Your recommendation means a lot to us. If you ever need further assistance or have any questions, our office is here to help. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Drew Sohn
November 4, 2024
"I had an excellent experience working with Shane Olsen at the Lance Atwood State Farm agency! Shane helped me navigate my auto and home insurance, and he also assisted my friends with their small business auto insurance needs, finding them significant savings on their commercial auto insurance for their fleet of HVAC vehicles. Shane was incredibly knowledgeable and went above and beyond to walk me through this complicated and unfamiliar process, making sure I understood every detail. I highly recommend Shane and the team at Lance Atwood State Farm for anyone looking for attentive and expert insurance guidance!"
"Drew, thank you for sharing your wonderful experience with Shane at our office! We're glad to know that Shane's expertise and dedication made navigating your auto and home insurance straightforward and understandable. It's fantastic to hear that he could also assist your friends with their commercial auto insurance needs, helping them find valuable options for their HVAC fleet. Your recommendation means a lot to us, and we’re grateful for your support. If you or your friends have any questions or need assistance, we're here to help! - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Ann Nash
October 19, 2024
"Please read if you're searching for new insurance, or if you're you're looking to switch firms. If you want an agent, and team, that's totally about the client, and making sure you have a full understanding of what you're paying for with the various plans, then I say with complete confidence Lance Atwood, and his assistant Tricia Deiorio are who you want to use - they are top flight!! As you know in our current world, "Customer Service" is barely breathing. However, Lance, and Tricia never got that memo, they are all over making sure your calls are returned promptly, all of your questions are answered thoroughly, and they aren't concerned about getting off the phone as fast as they can. They are both extremely knowledgeable, and want give you an answer just to provide an answer. They are comfortable with telling you they need to check into a matter, and will get back to you - this I respect, instead of just giving a wrong answer so they can get you off the phone quickly. You will not regret for a moment working with Lance and Tricia, they are old school with making sure your insurance needs are handled in the best possible way. They will never give you an attitude, rush you, or make you feel your questions are petty. As a lady recently widowed, and not understanding all details involved with various policies, Tricia could not have been more helpful to assist me in my insurance knowledge learning curve. I am very grateful to her for going above and beyond! I couldn't have made properly informed decisions without all the time she spent to make sure I completely understood all the line item coverages I would be paying for. Once again, Lance and Tricia are the best you'll find in the insurance arena, so don't hesitate to call them ASAP - they are a true blessing!! Mrs. N."
"Wow, thank you so much for such a thoughtful and detailed review, Ann! I'm glad to know that you found our service to be both personal and thorough. It's wonderful to hear that Tricia and I could assist you in understanding your insurance needs, especially during such a challenging time. We strive to provide prompt and accurate responses, and it's gratifying to see that our efforts are appreciated. Your kind words about our dedication to customer service mean a lot to us. If you have any further questions or need any other assistance, please don't hesitate to reach out we are always here for you. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Parke Hoover
October 11, 2024
"Excellent, professional and helpful agent. Plan to switch when we get cleaned up from Milton."
"Thank you, Parke! I'm glad you found our service excellent, professional, and helpful. We look forward to assisting you once you're ready to make the switch. If you have any questions or need further assistance, feel free to reach out. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
tara Bryant
October 11, 2024
"Lance Atwood made getting insurance super easy. He explained everything clearly and helped me find the perfect coverage. He’s professional, easy to work with, and really cares about his clients. Highly recommend!"
Emily Breitwieser
August 28, 2024
"Tricia was incredibly helpful with going over not only disability insurance but health insurance as well. She provided me with all the information I was needing and answered every question I had. She was an absolute pleasure to speak with."
"Emily, thank you for your wonderful review. I'm glad Tricia could assist you with both disability and health insurance. It's great to know she provided all the information you needed and answered your questions. We're grateful for your feedback and are here for any future needs. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Lillian Deiorio
August 28, 2024
"It was a pleasure to work with Tricia. She was kind, knowledgeable, and very courteous. I can't say the same for the rest of the staff, who were so loud in the background that it was difficult to focus at times. Still, I appreciated Tricia's willingness to go the extra mile for her clients, and she really made it a great experience."
"Lillian, thank you for your feedback. I'm glad to hear that Tricia provided you with excellent service and made your experience positive. I apologize for the noise level in the background and appreciate you bringing this to our attention. We will work on improving this aspect. If you have any further questions or need assistance, please feel free to reach out. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Rosemary DeIorio
August 23, 2024
"I had the pleasure of speaking with Tricia Deiorio to set up and discuss details of my renters insurance. She was honest, incredibly helpful, and took extra time to go the extra mile. It’s comforting to know that that sort of transparency and dedication to the customer (not the company profit) exists in the world of insurance."
"Rosemary, thank you for sharing your experience. I'm glad Tricia was able to assist you with your renters insurance and provide both the transparency and dedication you deserve. We're grateful for your feedback and are here for any future needs or questions. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Jack Godzich
August 21, 2024
"Very knowledgeable agent... Highly recommend."
"Jack, thank you for your kind words. I'm glad you found our service knowledgeable. Your recommendation means a lot. If you need any further assistance, feel free to reach out. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"
Amelia Gummerson
August 21, 2024
"Tricia was very helpful and knowledgeable in helping me understand my policy."
"Amelia, thank you for your review. I'm glad Tricia was able to assist you with understanding your policy. We appreciate your feedback and are here for any future questions or needs. - Lance Atwood - State Farm Insurance Agent, Saint Augustine, FL"